SHIPPING & RETURNS

 

SHIPPING

Made to order items require 10-15 days of lead time before shipping. One of a kind items are ready to ship within 1-3 business days.

All orders will be shipped via Canada Post. If you have different shipping method in mind, please contact us and we will look into other rates.

 

LocaL pick up

Those local to Winnipeg, Manitoba can select free pick up to avoid shipping charges. You will be contacted by email with the location and to arrange a time to pick up your order. 

 

Within Canada 

Orders will be shipped via Canada Post Expedited Parcel. A tracking number will be provided to you by email when your purchase has been shipped. Estimated delivery time is between two and nine days.
 

 

US Orders

Each order is shipped via Canada Post Tracked/Expedited Parcel. A tracking number will be provided to you by email when your purchase has been shipped. Estimated delivery time is between five and ten days.

Upon your order's arrival, you will be responsible for any and all applicable taxes or customs charges.

 

 

International Orders

Orders from outside of Canada and the US will be shipped via Canada Post International Surface Mail as this is the most economical option for customers. Estimated delivery time is 30-45 days. Unfortunately, this method does provide any tracking or confirmation. Please get in touch if you would like a shipping quote for an alternate method.

You will receive an email notification when your order has been shipped. Upon your order's arrival, you will be responsible for any and all applicable taxes or customs charges.

 

 

RETURNS

We want you to love your purchase.

If for any reason you are not pleased with your order, please get in touch at contact@shopsaraclark.com. We are happy to exchange your purchase for a piece you prefer and also offer a full refund (purchase price less shipping). Refunds are available within 14 days of delivery, however the buyer will also be responsible for the return shipping costs.

Should your order arrive damaged or defective, please let us know so we can make it right.

 

 

PAYMENT

Visa, MasterCard and American Express are accepted forms of payment.